Skip to main content

How to Cancel Your Subscription

You can cancel any time. Here's exactly how, what happens next, and what happens to your data.

You can cancel your Tallyfor subscription at any time. There are no multi-year contracts.

How to cancel

  1. Message us here in the chat — say "I want to cancel my subscription" and ask for a human — or email [email protected] from the email address on your account.

  2. A teammate will confirm your cancellation and tell you the effective date. You do not need to send a formal letter or use any special notification method.

  3. Once confirmed, your subscription will not renew.

If you haven't heard back

You should hear from a human within one business day. If you don't, reply in this chat and say "I'm still waiting on my cancellation" — that flags it for immediate attention.

Your data stays yours

You can export your trial balances, workpapers, and reports at any time, before or after cancelling. If you'd like help exporting everything first, just ask.

Changed your mind or just need fewer binders?

If cost or binder count is the issue, tell us — there may be a plan shape that fits better. We'd rather fix the fit than say goodbye.

Did this answer your question?